Managing Director of Electricity Company of Ghana Limited (ECG) Pays Courtesy Call on the Hon. Volta Regional Minister
The Managing Director of the Electricity Company of Ghana Limited (ECG), Mr. Samuel Dubik Mahama has paid a courtesy call on the Hon. Volta Regional Minister, Dr. Archibald Yao Letsa as part of his working visit to the Region on Monday, June 13, 2022 at the office, Ho. The Managing Director had in his retinue Management Members from the Head Office. The Regional Manager of ECG, Mr. Emmanuel Lumor and his Management Team accompanied the Managing director and his retinue to call on the Hon. Regional Minister.
The Hon. Regional Minister welcomed the delegation and expressed his excitement at the call. Dr. Letsa highlighted the Region’s close working relationship the Volta Regional Co-ordinating Council has with ECG’s Regional Management. He acknowledged and highly commended ECG’s performance in the Region in ensuring that as many homes, firms and institutions get access to stable electricity. Exclusively, he acknowledged the role the company placed in getting the police barrier at Kpornvi on the Asikuma-Tsito Highway connected to the National Grid. Dr. Letsa stated the barrier and its immediate environment had been without electricity since 1974.
That notwithstanding he stated that he expected ECG to continue to improve on its service delivery in the Region.
Dr. Letsa who stated he had known Mr. Mahama prior to his appointment as the Managing Director expressed the hope that Mr. Mahama would use his meticulousness and industriousness to improve the lot of ECG.
Mr. Mahama, for his part, stated that he and his Management Team intends to change a few things about how ECG works. While acknowledging that he was in the Region on a working visit to, among other things, interact and motivate the staff of the company, it was necessary for him to call on the Regional Minister and inform the Hon. Regional Minister about his intention for the company and seek the Hon. Regional Minister’s support for same in the Region. He further indicated that the visit would enable him and his team interact with stakeholders of ECG to find out about their challenges and find ways of better serving the stakeholders (customers).
Mr. Mahama informed the Hon. Regional Minister that within his first hundred (100) days in office, he hoped all smart meters would be linked to an app in order that even at night, a customer could purchase power (credit) with the use of a phone; all transformers given unique QR codes: all ECG customers given unique QR codes under the “Know Your Customer Agenda.” The Agenda is ensuring that ECG knows the total number of its customers.
Mr. Mahama intimated that all initiatives were geared toward endearing ECG to the customer and helping reduce the company’s commercial as well as technical losses.
Furthermore, Mr. Mahama stated that they were making every effort to take the company a step further and make it much more efficient. In that regard, he added that beginning July 07, 2022 the ECG Taskforce will launch an operation to crack down on illegal connections and recover money owed to the company. He indicated that a dispensation has been created for all customers who have issues with their meters, in the form of meter tampering or non-payment of bills as a result of a meter not being captured by ECG especially beneficiaries under the Self-Help Electrification Programme (SHEP) to report to the nearest office of the company for the amicable resolution of the issues before July 2022.
Ing. Francis Dzata, the National Co-ordinator for National Revenue Taskforce said that ECG had about thirty percent (30%) loss. He intimated that efforts were being made to ensure the loss was reduced by one half and that could translate into lower tariffs. He stressed that ECG was leaving no stone unturned in tackling all issues of illegalities in order that the company could continue to provide the necessary service.
Mr. Lumor, for his part, made known the support the company enjoyed from the Hon. Regional Minister. The Managing Director consequently expressed his gratitude to the Hon. Minister for his support and also for recognizing the work of ECG.
Making the Managing Directors retinue were the Director of Operations, Ing. George Hommey; Co-ordinator for National ECG Revenue Taskforce, Ing. Francis Dzata; Director of Customer Service, Mr. Abraham Abebreseh; Personal Assistant to the Managing Director, Mr. Augustine Adu Amankwaa; and another Personal Assistant to the Managing Director, Kwasi Smart Yeboah, while the Regional Manager had the Regional Engineer, Ing. Michael Buabin; the Regional Human Resources Manager, Rev. Ofusu Gyabour and the Regional Public Relations Officer, Benjamin Antwi accompany him.
The Acting Chief Director of the Volta Regional Co-ordinating Council, Mr. Prosper Afenyo, assisted the Hon. Regional Minister to receive the officials of ECG.